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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
RING SIZING
Adjustable rings are able to fit all sizes. For size specific rings, please see the table below. We recommend that you pop in to a jewellers to check your ring size before ordering, alternatively you can buy a ring sizer like this one here
Please take care to ensure the correct sizing before ordering as all rings are made bespoke to order and any re-sizing will carry a fee (gold plated rings will need to be re-plated after re-sizing).
To arrange a re-sizing service for a ring bought from us, please contact info@rubyjacklondon.com
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All our shipping is carbon offset. Shipping times are estimated and are in addition to preparation times stated on each product page.
| DESTINATION | COURIER | SHIPPING TIME |
| UK | Royal Mail Special | 1 business day |
| UK | Royal Mail Tracked | 2-3 business days |
| USA & Canada | UPS | 1-4 business days |
| European Union | UPS | 2-4 business days |
| Australia | UPS | 3-6 business days |
| Australia | Royal Mail | 6-10 business days |
| Rest of World | Best Available | 3-10 business days |
Shipping costs are shown at checkout. For more information see our shipping policy.