Contact information
CUSTOMER SERVICE:
info@rubyjack.com
+44 7572 914875PRESS & WHOLESALE:
accounts@rubyjack.com
BUSINESS INFORMATION:
Jack House Limited T/A Ruby Jack
VAT #: GB371817190 | CRN: 13199455
35 Dane Hill Row, Margate, CT9 1QW, United Kingdom.
All our shipping is carbon offset. Shipping times are estimated and are in addition to production times stated on each product page.
| DESTINATION | COURIER | SHIPPING TIME |
| UK | Royal Mail Special | 1 business day |
| UK | Royal Mail Tracked | 2-3 business days |
| USA | UPS Express | 1-2 business days |
| Australia | UPS Express | 3-5 business days |
| Australia | Royal Mail | 5-10 business days |
| Europe | UPS Express | 1-2 business days |
| Europe | UPS Standard | 2-4 business days |
| Canada & Mexico | UPS Express | 2-4 business days |
| Rest of World | UPS Express/Expedited | 3-7 business days |
Shipping costs are shown at checkout. For more information see our shipping policy.
We pay skilled artisans a proper living wage. Carbon offset shipping. Sustainable jewellery.
100% coverage for any faults, no matter when. Subsidised repairs on accidental breakages.
The price you see is the price you pay. We pay all tariffs, taxes and customs duties.
Thousands of customers love wearing Ruby Jack worldwide.